General Induction

This course provides essential knowledge and skills to kick start your new role at Lancom

Course curriculum

1. Introduction to Lancom Technology
2. Important
1. Leadership Team
2. Managed Services Team
3. Product Support Team
4. Customer Success Team
5. Project Management Team
6. Business Process Automation Team
7. Organisational Accountability Chart (updated July 2024)
1. Growing With Us
2. Life at Lancom
3. Copy of Communication Expectations
1. Customer Code Walkthrough by Waruna Kirimetiyawa
2. Customer Code
1. Induction Documents to Sign & Return
1. Office Parking- Parkable App
2. OfficeVibe- Information
3. Introduction to Microsoft Teams & Sharepoint
4. Lancom P1 Incident Process
5. ISMS Sign-In
6. HSE Connect Sign-In
7. Career Progression Resources
8. Behind the Scenes of Lancom Technology
9. Staff Discount PB Tech
1. EAP Services- Information
2. Southern Cross- Lancom Work Scheme Information
3. Southern Cross- Lancom Lunch & Learn - Meeting Recording
4. 5 Ways to Wellbeing- A best practice guide
5. Financial Wellbeing
1. 2023 Annual Town Hall- Slides
2. 2023 Annual Town Hall- Part 1: Last Year's Recap & This Year's Focus
3. 2023 Annual Town Hall- Part 2: TED Talk
4. 2023 Annual Town Hall- Part 3: Awards
1. Our Top 9 Customers
2. Mondiale
3. Salta Properties
4. Nielsen
5. Barwon Health
6. New Zealand Hothouse
7. Generate
8. Airedale Property
9. Mint Asset Management
10. NZ Leisure
11. Filtec
12. Matta
13. New Zealand Mint
1. Final Checklist
2. Conclusion
3. General Induction Course Feedback

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